About Us
At Signs of Change we pride ourselves on our 4 key values:
Equality: We believe that everyone is entitled to receive timely & professional mental health support, no matter what gender, orientation, ability or background.
Accessibility: We want to ensure people can access support in their preferred communication method, in an easily understandable way, with no complex jargon or confusing terminology.
Passion: We are passionate about what we do, the people we support and about learning new developments in the wellbeing and mental health sectors.
Exceptional Customer Experience: We aim to deliver exceptional customer service to anyone who works with us, which is reflected in the numerous word-of-mouth referrals we receive.
“Since attending counselling through Signs of Change I have been able to implement some real changes into my life and as a result I feel much happier and calmer than I have done in years.”
— Former Signs of Change client
Signs of Change was established in 2020 by Jess, a fully qualified Integrative Counsellor (MBACP) and Registered Sign Language Interpreter (NRCPD), after realising the greater need for mental health support in British Sign Language.
She has worked within NHS mental health services for over a decade and at Mind in Hackney & Waltham Forest for the past 2 years as part of their Psychological Therapies team. She is a registered member of the British Association of Counselling and Psychotherapy.
Who we work with
